IT Outage Notification
Last Update: January 21, 2025 at 9:26 a.m.
Telephone services to the Bexley and Law campuses continue to be down due to a power outage on Saturday morning. The power outage affected multiple systems and services to the campus, however, IT restored internal servers to operational status and confirmed that services (Colleague, myCap, Canvas) are back online for use.
As of right now, campus telephones are still not operational as far as inbound and outbound calls. Calls made on campus between departments are currently functioning. A telecommunication service engineer was on campus for an assessment yesterday and it has been determined that a part will need to be ordered to get full functionality back. Abrupt power outages can sometimes damage or cause equipment to fail.
The telephone part has been ordered as of yesterday and will be expedited overnight to Capital for installation. More information will be provided to the campus soon. Some alternative modes of communication include email, internal chat options via Teams or Skype and cell phones.
Thank you for your patience and understanding as we work to restore full telephone service to the campus.
If you are experiencing a mental health crisis or medical emergency and you’re on Bexley’s campus call Public Safety at 614-236-6666. If you are off campus, call 911. You will need to use your own cell phone to call.
Previous Updates
Telephone services to the Bexley and Law campuses continue to be down due to a power outage on Saturday morning. The power outage affected multiple systems and services to the campus, however, IT restored internal servers to operational status and confirmed that services (Colleague, myCap, Canvas) are back online for use.
As of right now, campus telephones are still not operational as far as inbound and outbound calls. A telecommunication service engineer is scheduled to be on campus tomorrow to address this issue, and it is our hope that telephone services will be restored to the campus. More information will be provided as we work with the service provider and receive updates from them. Some alternative modes of communication include email, internal chat options via Teams or Skype, and cell phones.
If you are experiencing a mental health crisis or medical emergency and you’re on Bexley’s campus call Public Safety at 614-236-6666. If you are off campus, call 911. You will need to use your own cell phone to call.